Terms & Conditions

Last Updated: September 7, 2026

Welcome to accupaysystems.com and to Ballot Crew (app.ballotcrew.com). This website and these products are owned and operated by AccuPay, Inc., doing business as AccuPay Systems ("AccuPay," "we," "us," or "our"). By accessing or using our websites, services, or messaging programs, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use our websites or services.

1. About Us

AccuPay, Inc., doing business as "AccuPay Systems," is a California corporation providing payroll, human resources, and compliance services to commercial businesses, government agencies, municipalities, charter schools, and election workers nationwide. AccuPay is headquartered at 27555 Ynez Road, Suite 407, Temecula, California 92591.

Ballot Crew is a software-as-a-service platform developed, owned, and operated by AccuPay, Inc. It is used by county and city election offices ("Ballot Crew Clients") to manage poll workers throughout the election cycle — from recruitment and training through scheduling, communication, and payment.

2. Acceptance of Terms

By accessing this website, using our services, or opting in to any communication program (email, SMS, or otherwise), you accept and agree to be bound by these Terms & Conditions and by any additional terms referenced within them, including our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

3. Use of the Website

Our website is provided for informational purposes and to enable authorized access to our services. You agree not to:

• Use the website in any way that violates any applicable federal, state, or local law or regulation
• Attempt to gain unauthorized access to any portion of the website, other accounts, or connected systems
• Interfere with, disrupt, or impose an unreasonable load on the website or our infrastructure
• Use any robot, spider, or other automated device to access the website except for standard search engine crawlers
• Introduce any virus, malware, or other harmful code
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

4. Intellectual Property

All content on this website — including text, graphics, logos, images, software, and the Ballot Crew platform itself — is the property of AccuPay, Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the website or our services without our prior written permission, except for personal, non-commercial viewing.

"AccuPay," "AccuPay Systems," and "Ballot Crew" are trademarks or service marks of AccuPay, Inc. Other product names and logos referenced on the website may be trademarks of their respective owners.

5. Accounts and Authorized Access

Certain portions of our services — including the AccuPay client portal, the iSolved payroll platform we provide access to, and the Ballot Crew platform — require a user account. You are responsible for:

• Providing accurate and current registration information
• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access or use

We reserve the right to suspend or terminate accounts that violate these terms, that appear compromised, or that are inactive for an extended period.

6. Ballot Crew Poll Worker Applications

If you apply to serve as a poll worker through the Ballot Crew platform, the following additional terms apply:

• Your application is submitted to the county or city election office ("Client") whose branded application form you are completing. AccuPay operates the platform on behalf of that Client and processes your information under the Client's authority.
• Submitting an application does not guarantee selection or employment. Selection, assignment, and payment decisions are made by the Client, not by AccuPay.
• You represent that the information you provide is true, complete, and accurate to the best of your knowledge, and you understand that false statements may disqualify your application and, if hired, may be grounds for dismissal.
• Poll worker eligibility is governed by federal, state, and local law and by the Client's own rules. AccuPay does not determine eligibility.
• Any pay you may earn as a poll worker is issued under the Client's authority and payroll processes, which AccuPay may facilitate through its payroll services.

7. SMS Text Messaging

This section governs the SMS text messaging programs operated by AccuPay, Inc. It complements — and does not replace — the SMS section of our Privacy Policy, which describes how mobile information is handled.

7.1 Programs Covered

• Ballot Crew — transactional text messages sent to poll worker applicants and hired poll workers about applications, assignments, shifts, scheduling changes, training, and pay, on behalf of the election office ("Client") that engaged the worker. Ballot Crew messages are sent from (330) 500-0033.
• AccuPay Systems — text messages to AccuPay clients, prospects, and contacts who have opted in through our website, forms, chat, or by texting our published numbers. AccuPay messages are sent from (949) 801-6001.

7.2 Ballot Crew SMS Program Details

By checking the optional SMS consent checkbox on your county's Ballot Crew application form (for example, https://app.ballotcrew.com/apply/lakeshore-county-ny), you agree to receive text messages from Ballot Crew (AccuPay, Inc.). The consent checkbox is unchecked by default and is not required to submit your application or to be hired. The disclosure shown at the point of consent reads:

What you can expect:

• Content: shifts, assignments, scheduling changes, training reminders, and pay-related notifications
• Frequency: varies. Expect a burst of messages in the days leading up to and on Election Day, and few or no messages between elections.
• Rates: Msg & data rates may apply based on your mobile carrier and plan. AccuPay does not charge for the messages themselves.
• Not promotional: This program sends only operational, transactional messages related to your poll worker service. We do not send marketing or promotional text messages under the Ballot Crew program.

Sample messages:

7.3 AccuPay SMS Program Details

By texting START to (949) 801-6001, by calling us, or by submitting your phone number through a form, chat window, or other clearly-labeled SMS opt-in on our website, you agree to receive text messages from AccuPay Systems.

• Content: account, service, and support communications; and — only if you have separately opted in — marketing and promotional messages.
• Frequency: varies based on your engagement with us and any programs you have joined.
• Rates: Msg & data rates may apply based on your mobile carrier and plan.

7.4 How to Stop Messages (Opt Out)

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a final confirmation message, and no further messages will be sent to that phone number. If you change your mind, reply START or contact us to opt back in.

7.5 How to Get Help

Reply HELP to any message from us to receive support contact information. You may also contact us directly:

7.6 Consent and Non-Sharing of Mobile Information

Consent to receive text messages is not a condition of applying for a position, of employment, or of receiving any AccuPay service.

7.7 Supported Carriers

Our SMS programs are compatible with major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

8. Email Communications and Marketing

By providing your email address, you agree to receive transactional communications from us related to services you have engaged us for. You may opt in separately to marketing emails. In compliance with the CAN-SPAM Act, every marketing email we send will clearly identify AccuPay as the sender and include unsubscribe instructions. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email.

Email is not recognized as a secure medium of communication. Please do not send sensitive personal information (such as Social Security Numbers or bank account details) to us by unencrypted email.

9. Third-Party Links and Services

Our websites and services may contain links to third-party websites or integrations with third-party service providers. These third-party sites and services have their own terms and privacy practices, and we are not responsible for their content, security, or handling of your information. We encourage you to review the terms and privacy policies of any third-party website you visit through our links.

10. Disclaimers

OUR WEBSITES AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WHILE WE STRIVE TO KEEP OUR CONTENT ACCURATE AND CURRENT, WE MAKE NO REPRESENTATION OR WARRANTY THAT THE INFORMATION ON OUR WEBSITES IS COMPLETE, RELIABLE, OR ERROR-FREE. YOUR USE OF OUR WEBSITES AND SERVICES IS AT YOUR OWN RISK.

We do not guarantee that our websites or services will be uninterrupted, timely, secure, or free of viruses or other harmful components.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ACCUPAY, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE OUR WEBSITES OR SERVICES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNTS YOU HAVE PAID TO US, IF ANY, IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless AccuPay, Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our websites or services, your violation of these Terms & Conditions, or your violation of any rights of another party.

13. Modifications to the Service and Terms

We reserve the right to modify or discontinue any of our services, in whole or in part, at any time and without prior notice. We also reserve the right to update these Terms & Conditions from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice. Your continued use of our websites and services after the updated terms take effect constitutes acceptance of the changes.

14. Termination

We may suspend or terminate your access to our websites or services at any time, with or without notice, if we believe in good faith that you have violated these Terms & Conditions or applicable law, if your account is inactive, or if we discontinue the service. You may stop using our services at any time.

15. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these terms or your use of our services shall be resolved in the state or federal courts located in Riverside County, California, and you consent to the personal jurisdiction of those courts.

16. Miscellaneous

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect. Our failure to enforce any right or provision of these terms will not be considered a waiver of that right or provision. These Terms & Conditions constitute the entire agreement between you and AccuPay, Inc. regarding your use of our websites and services, superseding any prior agreements.

17. Contact Us

If you have questions about these Terms & Conditions, please contact us: